Last Updated: 7 August 2026
At PLPS ART GALLERY, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase, in compliance with the Digital Personal Data Protection Act, 2023 (India) and applicable international data protection laws.
We collect personal information that you voluntarily provide to us when you place an order, submit an enquiry, fill out a form, subscribe to updates, or contact us. This includes your name, email address, mailing address, phone number, and any messages you send us.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages viewed, referring URL, and time spent on each page.
Our website uses cookies, local storage, and similar technologies to improve your browsing experience and analyze site traffic. We use essential cookies required for basic website functionality and security, analytics cookies (via PostHog) to understand how visitors use our site, and reCAPTCHA by Google to protect our forms from spam and abuse. Google's Privacy Policy applies to data collected via reCAPTCHA.
We use the information we collect to process and fulfill your orders and custom sculpture requests, send order confirmations and shipping updates, respond to your inquiries, provide customer support, improve our website and services through analytics, send promotional communications only with your consent, prevent fraud, and comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers such as payment processors, shipping partners, and analytics providers who assist us in operating our business under strict confidentiality agreements. We may also disclose information when required by law or legal process, or to successors in the event of a business merger or acquisition.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order and transaction records are typically retained for 7 years for tax and accounting compliance. Enquiry data is retained for 2 years unless you request deletion.
We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, access controls, and regular security audits to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
If you would like to know what personal information we hold about you, request a correction, or ask us to delete your data, please email us at plpsartgallery@gmail.com from the email address associated with your enquiry or order. We will respond to reasonable requests within 30 days. Please note that some information may be retained where required by law, such as order and transaction records kept for tax compliance.
Our website and products are intended for adult customers. If you are under 18, please do not submit any personal information through our forms or place an order without the involvement of a parent or guardian. Since we do not verify age at the point of submission, we rely on visitors to comply with this requirement.
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Grievance Officer at plpsartgallery@gmail.com or call +91-7737257289. Our address is Paldi House, B-149, Khanjane Walon ka Rasta, 4th Cross, Chandpole Bazar, Jaipur, Rajasthan 302001, India.